Fridge Repairs Heidelberg

Heidelberg’s Trusted Fridge and Freezer Repair Service

A faulty fridge or freezer can lead to spoiled food and a lot of stress. Melbourne Metro Refrigeration is your trusted partner for efficient and reliable fridge repairs in Heidelberg. With over 10 years of experience, we offer same-day repairs and a warranty on all parts and services. Contact us today for a free consultation.

Your Heidelberg Fridge Repair Specialists

Our technicians are experts in repairing fridges and freezers of all types and brands. We arrive prepared with the right tools and parts to get your appliance running smoothly again.

Why Choose Melbourne Metro Refrigeration?

Prompt and Professional Service
Skilled Technicians
Available from 7 AM to 9 PM
Senior Discounts

Contact Melbourne Metro Refrigeration

For expert fridge repairs in Heidelberg, call 1300 139 797 today.

Major Brands that we work with

Why Choose Us?

Onsite On Time

ARC Authorised Technicians

Local Fridge Technicians

Efficient & Friendly Service

Available from 7am

Senior & Pensioner Discount

What Customers Say

4.8

Based on 202 reviews

See all reviews Write a review

Emily G

Really polite and genuine customer support. Can’t recommend their services enough

Gabbi MacKechnie

Fabio helped us fix our Westinghouse fridge after it kept malfunctioning. He was an absolute gentleman in his services, he generously gave us a discount, and offered us some sage advice in matters of life and fridges. An experienced soul with the magic touch for refrigeration.

Chris Cooper

Super prompt . Thorough practical advice. Sensational service.Sergio's only failing would appear to be having no AFL interest. Any sergio should be a Carlton supporter. Blown away by how pleasant and efficient our experience was. Massively recommended. Thank you Sergio.

Binh Nguyen

I called with a problem and was given friendly, honest and free advice by Sergio, Hard to find people who take pride in their work and industry these days, just happy to help a person. Thanks

Adam Fantoma

Ross was very professional to deal with. The cost to fix my 20 year old fridge was nominal. Great response time, accurate quote given over the phone and very competitive pricing.

Hannah Wood

Sergio was knowledgeable, kind and helpful in getting my refrigerator working. I would recommend this service wholeheartedly

Eugene Ooi

Top service from Ross and would highly recommend him to anyone who needed a fridge repair. Rang him late one afternoon to enquire about a repair and he came out and fixed it the very next morning at a reasonable price- can't ask for anything better than that!

Slammy Doorson

Fridge stopped working, Fabio came out 1st thing, couldnt rate him and Melbourne Metro higher, awesome bloke, diagnosed the issue, fixed within minutes and talked me through the whole process and a few hints and tips, really appreciate it. Thankyou!Cheers Sam

Jerry Giango

Fast and very responsive. Very satisfied with the outcome of the repairs.

Rochelle White

Our Fisher & Paykel fridge started to trip the circuit. Rang Melbourne Metro Registration and they promptly organised for Fabio to visit within an hour! He quickly diagnosed the issue (defrost heater) and fixed it. Exceptional service, and a polite and professional approach. Thank you!

Chris McCoy

I called these guys & Fab came out to our place the next morning & found the problem & all fixed within 1 hour absolutely fantastic effort & great service l highly recommend these guys they are very polite & offer a fantastic service thank you for your prompt service 👍👍👍

Adriana Pusztai

Wonderful experience with Melbourne Metro Refrigeration. Old fashioned personalised service. I dealt with Sergio who went out of his way to help on the day, I definately highly recommend this company.

Peter Marshall

Rang SergioExcellent services - fridge fix next morning plus back up service- also fix additional problem not on scope - same chargeRecommend highly - great service family business

Lewis Kimpton Drake

Called then up in the morning. By the afternoon they came over and fixed my mums fridge. Legends 👍

mario schabus

Sergio & Fabio were amazing! Within 20min after my call Sergio was here and within another 30min he fixed my fridge for a great price. Also, we had interesting conversations and good laughters! Highly recommend them.

Barton Jennings

Fabio was so kind to help me. I asked if they fixed Vintec Wine Fridges. Fabio explained that they don’t but proceeded to help me over the phone.There was no need for him to spend his time to help me but he did. An act of kindness and generosity. It’s no wonder he has a great business. I’d highly recommend using their services and supporting their business! 😀

Paige Stones

I would highly recommend Sergio who was able to quickly diagnose the problem and fix our fridge. Excellent customer service!

Philip Xie

We had Ross - he was friendly, professional, very fair. Would highly recommend

heather Fitzgerald

Brilliant service !Highly recommend Serge is extremely professional a pleasure to have him assist with my freezer break down .I will never go else were for fridge/freezer issue again !Melbourne Metro Refrigeration only .

Kim Rushbrooke

New seals on my Hisense fridge were not sealing. Freezer being effected and leaking water due to this. MMR tech (Sergio) fixed my issue like a treat via phone. No cost to me and I learnt something about my fridge. Ace work MMR. Highly recommend the service!

Megs

Fabulous service thank you Fabio! So much experience, the likely issue was diagnosed on the phone and confirmed once arrived (Fisher & Paykel Active Smart over 8 years old = faulty main defrost element). I’d been told by the company service department I’d have to wait over a week for their technicians to come out. Fabio arrived within an hour of calling and the fridge was fixed not long after. Also did a general check over, and raised front legs so door auto shut (no more beeping!). Price point also very good - if agree to the fix, call out fee waived. Fixed for under $400.

ochra bretherton

I came home from work to notice my fridge wasn’t working after a quick call with Ross. He was able to talk me through how to get it running again again. I’m extremely grateful as now I can cook dinner thank you so much Ross.

Sue Wild

Very similar experience to other reviews I have just read. We were actually shopping for a new fridge freezer but decided to take a punt on a repair. Rang this company and booked a time and date. Ross arrived on time, diagnosed the problem quickly and completed the repair in a most professional manner. The repair cost us $420, a new fridge/freezer was going to cost around $3K. Ross proved the fault to me and after he'd left I found that he'd even replaced blown globes without comment, or charge. So refreshing to find a company that provides a quality of service that I haven't seen for many years.

Sharee McMurray

I phoned this company at 8.30 am today & spoke to Ross, he was extremely helpful in explaining the process.By 10.30am, Fabio was here to fix my fridge. Fantastic service, professional and very clear in explaining what was wrong with my fridge.Highly recommend this company.CheersJohn.

Stuart Hastings

Great help and very efficient

zen quigley

Woz Hands

Had Fabio fix our fridge today. It is great to watch a professional with so much experience do his job diligently and have so much knowledge to share. Would absolutely recommend to anyone to use this company. Thanks again.

Julie Ljiljak

When our freezer died I was so pleased to have a service call the next day. Sergio was great and a pleasure to deal with. His attention to detail and explanation of how things worked was wonderful. I would not hesitate to recommend this company to anyone with refrigeration problems.

ALI MUSTAPHA

The guys from Melbourne Metro Refrigeration are simply the best. Great service, patient and definitely not money hungry. I cant recommend them enough

Teresa Brierley

I sent an enquiry to Melbourne Metro Refrigeration via their website and within an hour Ross contacted me to discuss my enquiry, he was very professional and thorough. The following morning I called Ross to proceed, he arrived at my home approximately one hour later. The fault was with the defrost system (as he had predicated it might be) in my Westinghouse refrigerator. He replaced the system on the spot and the total price was within the range as quoted over the phone. Ross was a pleasure to deal with, I would highly recommend contacting Melbourne Metro Refrigeration for any refrigeration issues.

Moiz Rehman

Great communication, professional and reliable.Highly recommended!

Richard C

Our fridge failed at 9.00pm last night and was repaired by 8.30am the next morning. Fabio arrived on time, with the best attitude and the highest level of professionalism I have encountered for a long time. He also really really knew his stuff. This is old world service at it's absolute best. Thanks Fabio.

BOB

I could not believe it. Messaged on a Sunday asking for a call on Monday only to get a call within 15 minutes. Spoke to the mechanic and he told us what to try before he comes around which actually solved the issue. If we had more honest people like this life would be easier for everyone.Thanks heaps again

Carol Moore

Fantastic, fixed my unrepairable 10yo double door whirlpool fridge running at 10 degrees, freezer was fine but connecting vent was icing up. Replaced insulation between fridge and freezer and installed heater. Recommended fridge brands to use and avoid. On time and reasonably priced.

Steve Weeks

This was the best service I have had from a business in years. our fridge broke down this morning, I rang around and finally got on to Melbourne Metro Refrigeration repairs, and it was fixed by Lunch Time. Fabio is an absolute gentleman, this bloke knows his stuff. Fantastic Service........

Lachie Byers

Dean Jennings

Sensational service, advice, expertise and value from Fabio, Serge, Ross and the whole team!Our 2nd-hand Fisher&Paykel Frost-Free fridge is getting old now, and finding new ways of malfunctioning. Last year they correctly diagnosed the fault over the phone and visited us to replace the thermostat unit.Now, despite the fact that I've moved interstate, they've talked me through the latest problem by phone, got the thing running again, and told me what part I'll have to replace to keep it going longer.If you want to get the most out of your appliance, call these excellent folks!Grazie, ragazzi!Tante belle cose a voi tutti!

Steve Hagl

Such great service. Within 2 hours of making the desperate call, we had our fridge fixed by Fabio. Very friendly and professional guy.Highly recommend this Company if your fridge dies!

Tony Hay

Sergio is a master at what he does. Very very helpful and great communicator! Highly recommend!

Sunia Morker

Easy to deal with

Anthony Parkin

Bob M

I rang and Fabio called me back immediately. I explain the fridge problem and he provided a fix in a few minutes whereas the manufacturer ran me around in circles for days. I’ll be keeping Fabio‘s number under “Fabio freezer” as he will get a call whenever I or someone I know has a refrigerator problem. Thanks Fabio.

Tom Boukouvalas

Very good to see old fashioned service. When times are met, friendly service and all round professionalism. From the first call, follow up and service arrival the experience was A1. Sergio (Fridge Repairs Today) got the fridge going and explained the cause and how to trouble shoot future potential issues. Highly recommend. Thank you.

laurie Taylor

Wow, I was impressed with this service. I called MMR at 2.30pm on 13/12/2022 seeking assistance with our Westinghouse fridge which appeared to have an electrical problem. By 7.45am on 14/12/2022 a technician had visited us, analysed and fixed the problem. The technician was extremely polite, friendly and professional and we would confidently recommend MMR to others in need.

Andy Jones

Amazing service. ROSS was AMAZING - could not be happier and highly recommend due to such a fantastic service - Thanks

Peter Shandon

Fantastic service. Our fridge wasnt working properly and we looked up the brands repairers and earliest booking was more than a week wait! Contact Melbourne Metro Refrigeration (on a Sunday morning) and they called me straight away and asked a series of questions and managed to fix the issue over the phone! Fabulous old fashion service and advice. Thanks heaps Fabio!!!

Emily Poste

Very impressed. Great customer service by Fabio. He helped troubleshoot and then quoted a fair price. Call out fee would be waived if I went ahead with the repair. He made us easy for me to make an informed decision. Service booked within a couple of days. Great repair service by Sergio. Who also took the time to explain working features of my fridge to avoid any further issues. I got lucky and the repair cost was slightly lower than quoted. I will definitely recommend them to friends and family.

Meggen Lang

Amazing work ! Super helpful and all around good people 10000/10

Lovinder Singh

Fabio was quick to respond to my call, identified and fixed the issue with my fridge. The cost was nominal, and it was all done within a few hours of my call. Haven’t had an issue with the fridge since. Great job Fabio

PaulD67

Fantastic service, I placed a call at 1250 with a question, the response was quick, professional and they knew what they were talking about. The tech arrived in 45 minutes and by 2pm the fault was fixed at a good price.Definitely worth the 5 star review.

Thomas Loughnan

I called to ask for a quote to come and fix my fridge and the friendly man on the phone gave us a tip to try before paying him to come out and have a look at the fridge. This may potentially save us hundreds of dollars in fees. Professional and kind.

Kaye Davis

David Oaten

I was recommended Melbourne Metro Refrigeration, and contacted them. Sergio arrived promptly this morning, diagnosed the problem, and it's now running as good as new. As my refrigerator is about 20 years old, I was very pleased to receive honest advice, and for a very reasonable price, it's up and running again. Thank you very much Sergio and everyone at Melbourne Metro Refrigeration. I'm a very Happy customer ☺️

Ms Shell M

Ross was able to come 45 minutes after I contacted him, and he turned up exactly when he said he would. He was also able to give me a rough estimate over the phone - obviously depending upon what had 'died.'He was able to identify the problem very quickly, (and as it was the relay not the thermostat, it also cost a fair bit less than the estimate!) Once the part was replaced, he waited 15 minutes to make sure the fridge was cooling properly, and that nothing else was causing problems, or might cause the new part to fail.Because Ross was able to get here when he did, we also didn't lose any food (we noticed the problem late the night before, and stuffed as many ice packs, etc., into the fridge as possible.) He was friendly, quick and thorough, and we cannot reccommend him highly enough.Parts are guaranteed for 12 months, labour for 3.

Bronwyn Gardner

Exceptional service! The team went above and beyond expectations. Can’t recommend more highly. Thank you team!

Leonie Schellhorn

within the hour and great service!

Emily Kelsall

I rang for advice on replacing broken non essential parts of my Hisense fridge

Tom Alexander

Amazing service, my fridge broke two days ago and everyone I called said buy a new fridge. Called Fabio at 6:30 this morning and it was fixed for barely anything by 8. Great business

Ben Elton-Bott

I called melbourne Metro refrigeration today after having a scare of a lifetime, my grandfathers fridge frame become live and my grandfarther received a electric shock.I spoke to Fabio and was instantly calmed by his professional manner,With in no time at all the fridge was fixed and risk free.The Active Cable on the LG fridge door had melted due to heat, also taking out the earth cable leaving the fridge unprotected and very unsafe.Most professional people I have ever dealt with, thank you again.Thanks a million.You saved a life.

Tayla Burnett

Absolutely fantastic, I rang and spoke to Sergio afew weeks back and he helped me fix the fridge over the phone, and it worked until yesterday displaying an electric fault.. I rang back and he came out and repaired it within an hour.Very happy thankyou

Geoff Faulder

These guys are terrific. Fridge making funny noises and not keeping food cold, they were out very next morning, advised and provided a fix. And all very good. Would highly recommend.

archangel_josh

These guys were amazing - I spoke to a person on the hotline who said someone would call me back and a few minutes later I was talking to a repair person, very friendly and was able to send out Fabio about 30 minutes later. Fabio was on time, even called to let me know how far away he was and was super friendly and did an amazing job on my fridge. I thoroughly recommend these guys!

Clare Hooper

After being told by a manufacturer recommended repair company that they charge $165 call out fee regardless of whether or not any work is required, I was advised by Melbourne Metro over the phone saving everyone's time and me lots of money! I won't hesitate to contact them again if I have any future service needs and I'd recommend them to anyone needing their fridge or freezer serviced.

Myles Harris

Amazing speed and service. We called at 7am because our fridge kept tripping the circuit breaker in our new house. Fridge was fixed by Ross at 9:30am for an acceptable price. Ross got it done quickly. Mrs happy and so am I. Well done.

Lawrance Lee

Sergio from Melbourne Metro Refrigeration came, inspected, diagnosed and repaired my prized Maytag refrigerator. Now it runs like new. Whilst it was not a cheap repair to replace a compressor but the workmanship was a solid A+. And because the van had hundreds of parts, a new compressor was at hand immediately, so there was no delay and revisitI could not ask for more. I am a very happy customer here. Sergio is a great ambassador for Melbourne Metro Refrigeration.

Trang Lưu

Sergio was extremely friendly and did super quick repair for my freezer on a weekend. He also gave me useful advice about maintenance and we had a really nice chat. I would definitely recommend Sergio and the company. Amy

Caffeine Bear

What a fantastic company! Sergio brought our 49 year old Westinghouse back to life. Same day service, great customer service, and cheaper than anywhere else. I'm really impressed, thanks Sergio!

Adam Docking

Very impressed. Answered phone immediately and booked me and arrived within 1 hour. Reasonably priced and friendly. Would recommend.

Martin Flint

Fabio and the guys from Melbourne metro refrigeration are very Helpful and Do a fantastic jod Highly Recommended!

Nina Hunter

The freezer wasn’t freezing. Used the email contact at 6:37am. Phone call back before 7am. Informed me that technician would contact me. Fabio then rang informed me of the pricing structure. Very reasonable. Rand to say he was 15mins away and then came and fixed the freezer. All this was done by 1030am. Professional, timely and personable. Will recommend them to friends & family.

Julie Parker (JPPS)

Ross helped me out with a faulty fridge and his time and advice fixed the problem! Very appreciative, Ross - thank you!

Tony andre

Ross was highly professional solved my problem straight away. Fast and on time. I highly recommend Melbourne Metro refrigeration

Joshua Davis

Quick and responsive. Knew what was needed, quoted accurately ($370) and got the job done VERY quickly! So much easier than getting a new fridge!

John Ivanhoe

Highly professional and well run business. Sent message on Friday evening 13/1. By 6.30am Saturday Ross contacted me to discuss. By 11.30am Fabio arrived and in just one hour diagnosed and replaced the compressor, checked over fridge and replaced dodgy connections and malfunctioning interior lights. Fair price for a major and superior job. Highly recommended, this business deserves to thrive. Restored my 30yo GE two door fridge to top form without hesitation or hassles. Top operators.

Melisa M

Called Monday morning around 8am ish said that they could get a technician out between 10-12 that day, technician arrived as promised just after 10am. Friendly professional well presented driving neat company van with signage. Diagnosed problem and had our fridge back up and running within the hour. Highly recommend these guys whom I myself sourced off Google reviews.

RAMESH MAHALINGAM

We are highly impressed with the prompt return of our call and immediate visit to our place to fix the problem we had with our fridge door, which had its hinge broken this morning. We were worried about it being the weekend, but within 2 hours our fridge's broken hinge was fixed and everything was back to normal. A huge thanks to the great Fabio, who was quick to respond to our call. We are very grateful to him for saving our fridge and our weekend from disaster!

Angie Kiran

Sergio came over to fix a fridge fault and was very friendly, made for great conversation while he fixed my fridge. He also explained to me what he was fixing and how. Left no messes and a great smile on my face. Couldn't recommend a better person to fix your fridge.

Viv R

Thank you for your prompt call back and honest advice. You were spot on, problem solved!

Jeremy D'Souza

I had a problem with my fridge where it was not cooling. Fridge was on 15° and the freezer was on -7°. I tried everything I knew to fix it; cleaned the coils, turned it off for half an hour and back on. Nothing would fix it. I tried for 2 days. I had to move all my food out to the spare fridge. I called Melbourne Metro Refrigeration in hopes someone would come and look at it and be able to fix it, expecting it to cost $500. I was stressing. I got Sergio on the phone and he was so kind. He diagnosed and then gave me advice on the phone - told me to turn it off for 2 days, open the doors and put a fan in front of it to blow air through it. I did this and it worked! Now it is as good as new and so cold! I can say that this is old-school service that you don’t get anymore. He could have charged me to come and inspect it but instead he helped me fix it myself for free. I am so grateful. Thanks Sergio!

Lynden Roberts

Our fridge didn't work after moving. Fabio was incredibly helpful over the phone - really went above and beyond - texting photos back and forth and a couple of phone conversations - it turned out to be a wire loose in the electrical plug, which I was able to fix. Can't recommend highly enough. Have a happy Easter!

Kat

Sergio is amazing! He is super knowledgeable and is a true professional. Fixed my fridge same day !!

Patrick Bryant

They did a difficult job well but unfortunately our kitchen floor has a couple of new tears in it. Such is life.

Maria Perry

Sergio, answered all my questions and helped me with my fridge issues . Great customer service. Thank you 😊

Andrew Smith

Anand Sundararajan

Great same day service! Ross was Very knowledgeable. Value for money.

Abeer Zahid

Very efficient and professional. Fixed it right away!

Roger Love

In response to my service enquiry for the refit of a handle on my refrigerator, Sergio suggested a manual procedure to follow. It worked so the cost of a visit was avoided. Shall certainly retain contact details for future use.Roger

Joanne Newport

Hello Melbourne Metro,I would like to leave some positive feedback for your operator Fabio.I called your company for help yesterday evening, and Fabio called me back at 7.30pm. He gave me some great troubleshooting advice, which I followed, and told me to call him back if I needed anything else. I rang again this morning, and Fabio again advised me as to what I had to do to complete the process.Fabio could have easily turned this into a service call. I was so impressed that he dealt with me over the phone, in his own time. Truly great customer service.I will definitely be recommending your company to others in my situation. Thank you.

Kevin Lim

Thank you so much Sergio for your help in troubleshooting our fridge problem on a Sunday morning. Turns out it was a simple fix but Sergio was most helpful and professional in helping us resolve it and even called us back to ensure our problem was resolved and gave us some pointers to monitor the situation. Highly recommended

Ben

We had a fantastic experience with these guys. Sergio was an absolute pleasure to deal. He helped me troubleshoot the issue with my fridge and called and texted back several times with possible solutions to get the fridge working, which we eventually did. I've worked in customer service for over 25 years and I can say that Sergio represents the gold standard of customer service.Please call these guys if you need your fridge repaired. I can't recommend them enough!Thank you, Sergio and Melbourne Metro Refrigeration.

Elizabeth Mitchell

Same day response then next day fix. The manufacturer's repairer wasn't available for 4 weeks. Fabio was "fabulous", very professional and friendly. Knew his stuff even though it wasn't obvious where the annoying "buzz" was coming from. Not there now thanks to Fabio. Will recommend.

varun kuttuva

Prompt and they really wanted to help unlike the authorised repair centres. Fabio exactly knew the problem and was able to fix it on the spot. Not sure about the cost of the repair, as I could not get anyone else to come asap to attend. Time will tell if the repair was worth the money !!

Terry Watson

Contacted Melbourne Metro Refrigeration early this evening and got a call same evening from Sergio. Whilst on the phone he talked me through a solution to fridge light problem and it worked! I now see the light!! What a gentleman. I am so happy and would thoroughly recommend him to everyone. Five stars to infinity. Thank you Sergio

Mary Bloom

If you want honest and fast service use this company. I rang and spoke to Fabio about my fridge which just stopped working and using his years of experience diagnosed the possible problem after I carried out some tests suggested by him. He suggested that I get a new internal globe, mine had blown and had a hole in the metal screw in part, and that it should start working within an hour. He was 100% correct and I was a very happy person. Thanks very much Fabio, got your number for the future and will recommend you to all

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