For an immediate response & fast, friendly service please call us today!

Fridge Freezer Repairs Melbourne

First-Class Fridge and Freezer Repair Services

Repairing fridge thermostat

Experienced Professionals

Our Melbourne technicians can diagnose and solve any fridge or freezer repair issue. As Australian Refrigeration Council certified experts, we have the skills to properly repair your refrigerator.

Home fridge repairs

Senior & Pensioner Discount

We are happy to provide a discount for pensioners and senior citizens throughout Melbourne. Feel free to discuss with our service technicians.

Transparent customer service

An Efficient Fridge and Freezer Repairs Service

We pride ourselves on our friendly and approachable service. From your first call to completion of repairs, we aim for you to have a pleasant experience.

Freezer repairs

Onsite On Time

Melbourne Metro provides a reliable and punctual same day service for all refrigerator repairs, working around your busy schedule to get the job done with the least amount of fuss.

Qualified & friendly fridge technicians

Local Service

We are conveniently located to service the majority of suburbs surrounding Melbourne. Give us a call to arrange a visit to you for your fridge freezer repair needs by calling 1300 139 797 / 0425 840 666.

Experienced Fridge technician

7am Start

Our technicians are well-versed in fridge and freezer repairs and are available from 7 am, which means we can get to you before work without interrupting your schedule.

Melbourne Refrigerator Repairs

fridge repairs melbourne

At Melbourne Metro Refrigeration we pride ourselves as leaders in domestic in-house refrigerator repair solutions on the same day you call, all with flexible hours to cater for your busy lifestyle. And for those who work, please take advantage of our early start to avoid losing valuable work time. Now that’s great service!

Speak with Our Team Today to Learn More About Our Fridge & Freezer Repair Services

If you would like to learn more about our range of fridge and freezer repair services available across Melbourne and surrounding suburbs, please do not hesitate to contact a member of our friendly team at Metro Refrigeration today. You can do so by calling 1300 139 797 or 0425 840 666, or by leaving your details on our easy to complete online enquiry form found on our contact page, and we will get back to you as soon as possible with the information you require.

Same Day Fridge and Freezer Repairs

freezer repairs melbourne

Melbourne Metro’s same day service really sets us apart from the crowd. We know how much of a pain it can be when the fridge or freezer packs up. With our offer of a same day Melbourne fridge repairs service we ensure that minimal impact is had to your consumables.

Areas we service in Melbourne

We Service All Suburbs*

  • Altona
  • Bayside
  • Beaconsfield
  • Bentleigh
  • Berwick
  • Blackburn
  • Boronia
  • Brighton
  • Brunswick
  • Camberwell
  • Cheltenham
  • Clayton
  • Cranbourne
  • Croydon
  • Dandenong
  • Deer Park
  • Doncaster
  • Eltham
  • Endeavour Hills
  • Epping
  • Essendon
  • Fitzroy
  • Flemington
  • Frankston
  • Glen Waverley
  • Greensborough
  • Greenvale
  • Hampton Park
  • Hawthorn
  • Keilor
  • Kew
  • Keysborough
  • Knoxfield
  • Laverton
  • Lilydale
  • Malvern
  • Mill Park
  • Narre Warren
  • Newport
  • Oakleigh
  • Pascoe Vale
  • Point Cook
  • Richmond
  • Rosanna
  • Rowville
  • Sandringham
  • South Melbourne
  • St Albans
  • St Kilda
  • Sunshine
  • Tarneit
  • Taylors Hill
  • Toorak
  • Tullamarine
  • Werribee
  • Williamstown

Client Testimonials

4.8
Based on 177 reviews
Caffeine Bear
Caffeine Bear
02:11 13 Feb 24
What a fantastic company! Sergio brought our 49 year old Westinghouse back to life. Same day service, great customer service, and cheaper than anywhere else. I'm really impressed, thanks Sergio!
Andrew Smith
Andrew Smith
03:04 11 Feb 24
Megs
Megs
00:21 01 Feb 24
Fabulous service thank you Fabio! So much experience, the likely issue was diagnosed on the phone and confirmed once arrived (Fisher & Paykel Active Smart over 8 years old = faulty main defrost element). I’d been told by the company service department I’d have to wait over a week for their technicians to come out. Fabio arrived within an hour of calling and the fridge was fixed not long after. Also did a general check over, and raised front legs so door auto shut (no more beeping!). Price point also very good - if agree to the fix, call out fee waived. Fixed for under $400.
Leonie Schellhorn
Leonie Schellhorn
22:55 08 Jan 24
within the hour and great service!
Joanne Newport
Joanne Newport
06:21 05 Jan 24
Hello Melbourne Metro,I would like to leave some positive feedback for your operator Fabio.I called your company for help yesterday evening, and Fabio called me back at 7.30pm. He gave me some great troubleshooting advice, which I followed, and told me to call him back if I needed anything else. I rang again this morning, and Fabio again advised me as to what I had to do to complete the process.Fabio could have easily turned this into a service call. I was so impressed that he dealt with me over the phone, in his own time. Truly great customer service.I will definitely be recommending your company to others in my situation. Thank you.
Woz Hands
Woz Hands
05:55 05 Jan 24
Had Fabio fix our fridge today. It is great to watch a professional with so much experience do his job diligently and have so much knowledge to share. Would absolutely recommend to anyone to use this company. Thanks again.
Rochelle White
Rochelle White
21:16 02 Jan 24
Our Fisher & Paykel fridge started to trip the circuit. Rang Melbourne Metro Registration and they promptly organised for Fabio to visit within an hour! He quickly diagnosed the issue (defrost heater) and fixed it. Exceptional service, and a polite and professional approach. Thank you!
Gabbi MacKechnie
Gabbi MacKechnie
08:02 24 Dec 23
Fabio helped us fix our Westinghouse fridge after it kept malfunctioning. He was an absolute gentleman in his services, he generously gave us a discount, and offered us some sage advice in matters of life and fridges. An experienced soul with the magic touch for refrigeration.
Maria Perry
Maria Perry
05:51 15 Dec 23
Sergio, answered all my questions and helped me with my fridge issues . Great customer service. Thank you 😊
Steve Hagl
Steve Hagl
04:27 05 Dec 23
Such great service. Within 2 hours of making the desperate call, we had our fridge fixed by Fabio. Very friendly and professional guy.Highly recommend this Company if your fridge dies!
Jeremy D'Souza
Jeremy D'Souza
13:01 03 Dec 23
I had a problem with my fridge where it was not cooling. Fridge was on 15° and the freezer was on -7°. I tried everything I knew to fix it; cleaned the coils, turned it off for half an hour and back on. Nothing would fix it. I tried for 2 days. I had to move all my food out to the spare fridge. I called Melbourne Metro Refrigeration in hopes someone would come and look at it and be able to fix it, expecting it to cost $500. I was stressing. I got Sergio on the phone and he was so kind. He diagnosed and then gave me advice on the phone - told me to turn it off for 2 days, open the doors and put a fan in front of it to blow air through it. I did this and it worked! Now it is as good as new and so cold! I can say that this is old-school service that you don’t get anymore. He could have charged me to come and inspect it but instead he helped me fix it myself for free. I am so grateful. Thanks Sergio!
Jerry Giango
Jerry Giango
07:31 17 Nov 23
Fast and very responsive. Very satisfied with the outcome of the repairs.
Chris Cooper
Chris Cooper
04:23 17 Nov 23
Super prompt . Thorough practical advice. Sensational service.Sergio's only failing would appear to be having no AFL interest. Any sergio should be a Carlton supporter. Blown away by how pleasant and efficient our experience was. Massively recommended. Thank you Sergio.
Slammy Doorson
Slammy Doorson
23:04 15 Nov 23
Fridge stopped working, Fabio came out 1st thing, couldnt rate him and Melbourne Metro higher, awesome bloke, diagnosed the issue, fixed within minutes and talked me through the whole process and a few hints and tips, really appreciate it. Thankyou!Cheers Sam
Ben
Ben
09:38 15 Nov 23
We had a fantastic experience with these guys. Sergio was an absolute pleasure to deal. He helped me troubleshoot the issue with my fridge and called and texted back several times with possible solutions to get the fridge working, which we eventually did. I've worked in customer service for over 25 years and I can say that Sergio represents the gold standard of customer service.Please call these guys if you need your fridge repaired. I can't recommend them enough!Thank you, Sergio and Melbourne Metro Refrigeration.
Emily Kelsall
Emily Kelsall
03:07 06 Nov 23
I rang for advice on replacing broken non essential parts of my Hisense fridge
Julie Ljiljak
Julie Ljiljak
18:48 04 Nov 23
When our freezer died I was so pleased to have a service call the next day. Sergio was great and a pleasure to deal with. His attention to detail and explanation of how things worked was wonderful. I would not hesitate to recommend this company to anyone with refrigeration problems.
Angie Kiran
Angie Kiran
02:36 30 Oct 23
Sergio came over to fix a fridge fault and was very friendly, made for great conversation while he fixed my fridge. He also explained to me what he was fixing and how. Left no messes and a great smile on my face. Couldn't recommend a better person to fix your fridge.
Dean Jennings
Dean Jennings
03:17 28 Oct 23
Sensational service, advice, expertise and value from Fabio, Serge, Ross and the whole team!Our 2nd-hand Fisher&Paykel Frost-Free fridge is getting old now, and finding new ways of malfunctioning. Last year they correctly diagnosed the fault over the phone and visited us to replace the thermostat unit.Now, despite the fact that I've moved interstate, they've talked me through the latest problem by phone, got the thing running again, and told me what part I'll have to replace to keep it going longer.If you want to get the most out of your appliance, call these excellent folks!Grazie, ragazzi!Tante belle cose a voi tutti!
Bronwyn Gardner
Bronwyn Gardner
03:16 28 Oct 23
Exceptional service! The team went above and beyond expectations. Can’t recommend more highly. Thank you team!
Peter Shandon
Peter Shandon
22:59 17 Sep 23
Fantastic service. Our fridge wasnt working properly and we looked up the brands repairers and earliest booking was more than a week wait! Contact Melbourne Metro Refrigeration (on a Sunday morning) and they called me straight away and asked a series of questions and managed to fix the issue over the phone! Fabulous old fashion service and advice. Thanks heaps Fabio!!!
Clare Hooper
Clare Hooper
06:32 15 Sep 23
After being told by a manufacturer recommended repair company that they charge $165 call out fee regardless of whether or not any work is required, I was advised by Melbourne Metro over the phone saving everyone's time and me lots of money! I won't hesitate to contact them again if I have any future service needs and I'd recommend them to anyone needing their fridge or freezer serviced.
Thomas Loughnan
Thomas Loughnan
01:06 26 Aug 23
I called to ask for a quote to come and fix my fridge and the friendly man on the phone gave us a tip to try before paying him to come out and have a look at the fridge. This may potentially save us hundreds of dollars in fees. Professional and kind.
Emily Poste
Emily Poste
10:11 24 Aug 23
Very impressed. Great customer service by Fabio. He helped troubleshoot and then quoted a fair price. Call out fee would be waived if I went ahead with the repair. He made us easy for me to make an informed decision. Service booked within a couple of days. Great repair service by Sergio. Who also took the time to explain working features of my fridge to avoid any further issues. I got lucky and the repair cost was slightly lower than quoted. I will definitely recommend them to friends and family.
Lachie Byers
Lachie Byers
02:43 20 Aug 23
Kevin Lim
Kevin Lim
04:26 30 Jul 23
Thank you so much Sergio for your help in troubleshooting our fridge problem on a Sunday morning. Turns out it was a simple fix but Sergio was most helpful and professional in helping us resolve it and even called us back to ensure our problem was resolved and gave us some pointers to monitor the situation. Highly recommended
Kat
Kat
13:18 29 Jul 23
Sergio is amazing! He is super knowledgeable and is a true professional. Fixed my fridge same day !!
Mary Bloom
Mary Bloom
02:17 18 Jul 23
If you want honest and fast service use this company. I rang and spoke to Fabio about my fridge which just stopped working and using his years of experience diagnosed the possible problem after I carried out some tests suggested by him. He suggested that I get a new internal globe, mine had blown and had a hole in the metal screw in part, and that it should start working within an hour. He was 100% correct and I was a very happy person. Thanks very much Fabio, got your number for the future and will recommend you to all
Sharee McMurray
Sharee McMurray
09:54 08 Jun 23
I phoned this company at 8.30 am today & spoke to Ross, he was extremely helpful in explaining the process.By 10.30am, Fabio was here to fix my fridge. Fantastic service, professional and very clear in explaining what was wrong with my fridge.Highly recommend this company.CheersJohn.
Geoff Faulder
Geoff Faulder
02:42 17 May 23
These guys are terrific. Fridge making funny noises and not keeping food cold, they were out very next morning, advised and provided a fix. And all very good. Would highly recommend.
Tom Alexander
Tom Alexander
05:39 04 May 23
Amazing service, my fridge broke two days ago and everyone I called said buy a new fridge. Called Fabio at 6:30 this morning and it was fixed for barely anything by 8. Great business
Richard C
Richard C
23:13 21 Apr 23
Our fridge failed at 9.00pm last night and was repaired by 8.30am the next morning. Fabio arrived on time, with the best attitude and the highest level of professionalism I have encountered for a long time. He also really really knew his stuff. This is old world service at it's absolute best. Thanks Fabio.
Tayla Burnett
Tayla Burnett
06:34 15 Apr 23
Absolutely fantastic, I rang and spoke to Sergio afew weeks back and he helped me fix the fridge over the phone, and it worked until yesterday displaying an electric fault.. I rang back and he came out and repaired it within an hour.Very happy thankyou
Elizabeth Mitchell
Elizabeth Mitchell
06:40 14 Apr 23
Same day response then next day fix. The manufacturer's repairer wasn't available for 4 weeks. Fabio was "fabulous", very professional and friendly. Knew his stuff even though it wasn't obvious where the annoying "buzz" was coming from. Not there now thanks to Fabio. Will recommend.
Lovinder Singh
Lovinder Singh
13:22 11 Apr 23
Fabio was quick to respond to my call, identified and fixed the issue with my fridge. The cost was nominal, and it was all done within a few hours of my call. Haven’t had an issue with the fridge since. Great job Fabio
Anand Sundararajan
Anand Sundararajan
01:51 28 Mar 23
Great same day service! Ross was Very knowledgeable. Value for money.
Peter Marshall
Peter Marshall
23:01 21 Mar 23
Rang SergioExcellent services - fridge fix next morning plus back up service- also fix additional problem not on scope - same chargeRecommend highly - great service family business
BOB
BOB
23:52 09 Mar 23
I could not believe it. Messaged on a Sunday asking for a call on Monday only to get a call within 15 minutes. Spoke to the mechanic and he told us what to try before he comes around which actually solved the issue. If we had more honest people like this life would be easier for everyone.Thanks heaps again
Lewis Kimpton Drake
Lewis Kimpton Drake
03:16 24 Feb 23
Called then up in the morning. By the afternoon they came over and fixed my mums fridge. Legends 👍
ALI MUSTAPHA
ALI MUSTAPHA
02:17 10 Feb 23
The guys from Melbourne Metro Refrigeration are simply the best. Great service, patient and definitely not money hungry. I cant recommend them enough
Emily G
Emily G
07:58 06 Feb 23
Really polite and genuine customer support. Can’t recommend their services enough
varun kuttuva
varun kuttuva
18:18 23 Jan 23
Prompt and they really wanted to help unlike the authorised repair centres. Fabio exactly knew the problem and was able to fix it on the spot. Not sure about the cost of the repair, as I could not get anyone else to come asap to attend. Time will tell if the repair was worth the money !!
John Ivanhoe
John Ivanhoe
09:20 14 Jan 23
Highly professional and well run business. Sent message on Friday evening 13/1. By 6.30am Saturday Ross contacted me to discuss. By 11.30am Fabio arrived and in just one hour diagnosed and replaced the compressor, checked over fridge and replaced dodgy connections and malfunctioning interior lights. Fair price for a major and superior job. Highly recommended, this business deserves to thrive. Restored my 30yo GE two door fridge to top form without hesitation or hassles. Top operators.
Tony andre
Tony andre
04:07 13 Jan 23
Ross was highly professional solved my problem straight away. Fast and on time. I highly recommend Melbourne Metro refrigeration
Teresa Brierley
Teresa Brierley
23:32 14 Dec 22
I sent an enquiry to Melbourne Metro Refrigeration via their website and within an hour Ross contacted me to discuss my enquiry, he was very professional and thorough. The following morning I called Ross to proceed, he arrived at my home approximately one hour later. The fault was with the defrost system (as he had predicated it might be) in my Westinghouse refrigerator. He replaced the system on the spot and the total price was within the range as quoted over the phone. Ross was a pleasure to deal with, I would highly recommend contacting Melbourne Metro Refrigeration for any refrigeration issues.
laurie Taylor
laurie Taylor
21:27 13 Dec 22
Wow, I was impressed with this service. I called MMR at 2.30pm on 13/12/2022 seeking assistance with our Westinghouse fridge which appeared to have an electrical problem. By 7.45am on 14/12/2022 a technician had visited us, analysed and fixed the problem. The technician was extremely polite, friendly and professional and we would confidently recommend MMR to others in need.
Philip Xie
Philip Xie
20:43 07 Dec 22
We had Ross - he was friendly, professional, very fair. Would highly recommend
Nina Hunter
Nina Hunter
07:07 29 Nov 22
The freezer wasn’t freezing. Used the email contact at 6:37am. Phone call back before 7am. Informed me that technician would contact me. Fabio then rang informed me of the pricing structure. Very reasonable. Rand to say he was 15mins away and then came and fixed the freezer. All this was done by 1030am. Professional, timely and personable. Will recommend them to friends & family.
Viv R
Viv R
10:03 28 Nov 22
Thank you for your prompt call back and honest advice. You were spot on, problem solved!
Ben Elton
Ben Elton
09:16 20 Nov 22
I called melbourne Metro refrigeration today after having a scare of a lifetime, my grandfathers fridge frame become live and my grandfarther received a electric shock.I spoke to Fabio and was instantly calmed by his professional manner,With in no time at all the fridge was fixed and risk free.The Active Cable on the LG fridge door had melted due to heat, also taking out the earth cable leaving the fridge unprotected and very unsafe.Most professional people I have ever dealt with, thank you again.Thanks a million.You saved a life.
Paige Stones
Paige Stones
09:53 16 Nov 22
I would highly recommend Sergio who was able to quickly diagnose the problem and fix our fridge. Excellent customer service!
Trang Lưu
Trang Lưu
22:49 11 Nov 22
Sergio was extremely friendly and did super quick repair for my freezer on a weekend. He also gave me useful advice about maintenance and we had a really nice chat. I would definitely recommend Sergio and the company. Amy
mario schabus
mario schabus
06:11 05 Nov 22
Sergio & Fabio were amazing! Within 20min after my call Sergio was here and within another 30min he fixed my fridge for a great price. Also, we had interesting conversations and good laughters! Highly recommend them.
Sue Wild
Sue Wild
21:03 04 Nov 22
Very similar experience to other reviews I have just read. We were actually shopping for a new fridge freezer but decided to take a punt on a repair. Rang this company and booked a time and date. Ross arrived on time, diagnosed the problem quickly and completed the repair in a most professional manner. The repair cost us $420, a new fridge/freezer was going to cost around $3K. Ross proved the fault to me and after he'd left I found that he'd even replaced blown globes without comment, or charge. So refreshing to find a company that provides a quality of service that I haven't seen for many years.
zen quigley
zen quigley
02:16 23 Oct 22
Meggen Lang
Meggen Lang
00:51 15 Oct 22
Amazing work ! Super helpful and all around good people 10000/10
Chris McCoy
Chris McCoy
22:25 12 Oct 22
I called these guys & Fab came out to our place the next morning & found the problem & all fixed within 1 hour absolutely fantastic effort & great service l highly recommend these guys they are very polite & offer a fantastic service thank you for your prompt service 👍👍👍
Hannah Wood
Hannah Wood
08:43 12 Oct 22
Sergio was knowledgeable, kind and helpful in getting my refrigerator working. I would recommend this service wholeheartedly
Binh Nguyen
Binh Nguyen
05:34 12 Oct 22
I called with a problem and was given friendly, honest and free advice by Sergio, Hard to find people who take pride in their work and industry these days, just happy to help a person. Thanks
archangel_josh
archangel_josh
23:13 10 Oct 22
These guys were amazing - I spoke to a person on the hotline who said someone would call me back and a few minutes later I was talking to a repair person, very friendly and was able to send out Fabio about 30 minutes later. Fabio was on time, even called to let me know how far away he was and was super friendly and did an amazing job on my fridge. I thoroughly recommend these guys!
Anthony Parkin
Anthony Parkin
00:22 10 Oct 22
Tony Hay
Tony Hay
09:53 21 Aug 22
Sergio is a master at what he does. Very very helpful and great communicator! Highly recommend!
Kim Rushbrooke
Kim Rushbrooke
23:57 18 Aug 22
New seals on my Hisense fridge were not sealing. Freezer being effected and leaking water due to this. MMR tech (Sergio) fixed my issue like a treat via phone. No cost to me and I learnt something about my fridge. Ace work MMR. Highly recommend the service!
Moiz Rehman
Moiz Rehman
10:33 16 Aug 22
Great communication, professional and reliable.Highly recommended!
Abeer Zahid
Abeer Zahid
01:21 16 Aug 22
Very efficient and professional. Fixed it right away!
Adam Docking
Adam Docking
08:58 15 Aug 22
Very impressed. Answered phone immediately and booked me and arrived within 1 hour. Reasonably priced and friendly. Would recommend.
Melisa M
Melisa M
06:54 01 Aug 22
Called Monday morning around 8am ish said that they could get a technician out between 10-12 that day, technician arrived as promised just after 10am. Friendly professional well presented driving neat company van with signage. Diagnosed problem and had our fridge back up and running within the hour. Highly recommend these guys whom I myself sourced off Google reviews.
Patrick Bryant
Patrick Bryant
05:22 20 Jul 22
They did a difficult job well but unfortunately our kitchen floor has a couple of new tears in it. Such is life.
Eugene Ooi
Eugene Ooi
08:41 05 Jul 22
Top service from Ross and would highly recommend him to anyone who needed a fridge repair. Rang him late one afternoon to enquire about a repair and he came out and fixed it the very next morning at a reasonable price- can't ask for anything better than that!
Kaye Davis
Kaye Davis
04:21 04 Jul 22
Tom Boukouvalas
Tom Boukouvalas
07:28 03 Jul 22
Very good to see old fashioned service. When times are met, friendly service and all round professionalism. From the first call, follow up and service arrival the experience was A1. Sergio (Fridge Repairs Today) got the fridge going and explained the cause and how to trouble shoot future potential issues. Highly recommend. Thank you.
Tony Kuric
Tony Kuric
01:03 28 May 22
Extremely prompt service, arrived the next morning, identified the problem and fixed our fridge very efficiently. Fabio went above and beyond to make sure we were happy and satisfied. Would highly recommend.
Livio
Livio
08:50 24 May 22
I rang Melbourne metro refrigeration at 7am and spoke to Ross explaining my problem with the fridge.I was very pleased that Sergio arrived at 10 am and within an hour my problem was fixed. Good old fashioned service was provided by Sergio. Enjoyed his knowledge and professionalism. Thankyou.
WadeSue Bosehead
WadeSue Bosehead
02:29 07 May 22
Our fridge stopped working over the weekend. I spoke to Sergio and he helped me trouble shoot the issue. He was helpful, informative about our particular brand of fridge and a lovely bloke to chat to. A great experience.
Darren Verco
Darren Verco
23:57 05 May 22
I had an issue with my ICE machine and decided to give Melbourne Metro Fridge Service a go. Within in minutes of calling I received a call back from Sergio. Sergio stepped me through a series of trouble shooting steps over the phone and within 10 minutes my Ice maker was back online! He was patient, super clear and helpful with his explanation. I am super impressed with such a high level of customer service! Thanks so much Sergio!!
annisha68
annisha68
08:43 31 Mar 22
Fixed my fridge. Did a great job.
Susan McLeod
Susan McLeod
00:58 27 Mar 22
Excellent customer service by Sergio. I called in the morning and the fridge was fixed by early afternoon. The price was very reasonable and the whole experience was smooth. I will use this company again and highly recommend them.
John Miles
John Miles
02:45 25 Mar 22
Excellent service. Rang in the morning, Fabio arrived within hours, refrigerator fixed quickly and efficiently. Highly recommended. John and Annette
leaw pang kiat
leaw pang kiat
01:23 25 Mar 22
Prithvi Varatharajan
Prithvi Varatharajan
00:37 22 Mar 22
This is a professional company with excellent communication. Our 10 year old Whirlpool top-mount stopped circulating air to the fridge, due to a melted air vent in the back of the freezer, and they fixed that up. When we had quite humid weather in the weeks afterwards, there was water pooling in the bottom, and they were helpful on the phone about how to deal with that. Close to 3 months later the fan stopped working, and they attended again. When we called to say the fix on the fan didn't take, they returned to inspect it (and said it was because of a hard-to-replace original part), then refunded us what they'd charged. While it's unfortunate our old fridge needs to be replaced, I appreciated their effort and honesty.
Jamie Steel
Jamie Steel
00:30 11 Mar 22
Serge took my details and Fabio attended the job. I called just before 9am to enquire about getting someone to help and the fridge was repaired by 11am!!!Professional, friendly and helpful.Even did a temporary fix for my cracked veggie bin when I mentioned I need to get that replaced someday.Thanks guys! Definitely recommend! ☺️- Melanie S from Somerville
Christina Sahinidis
Christina Sahinidis
02:06 18 Feb 22
Came out same day (within the hour) fridge fixed on the spot!! Great service, friendly people, great advice!!! So happy!! Thank you so so much. Fabio and Sergio- highly recommend
Stephanie Hammond
Stephanie Hammond
09:15 11 Feb 22
Fabio was cool but now my fridge is even cooler😊in all honesty the service was incredible, quick and reasonable very professional company would highly recommend them thank you soo much again
Sue Chetwood
Sue Chetwood
04:49 11 Feb 22
Excellent service - Fabio arrived when he said he would (the morning after our phone call) fixed our fridge and even did a follow up service the next morning when we were unsure of something. Would highly recommend this company and would have no hesitation in using them again.
Angela Draper
Angela Draper
04:20 07 Feb 22
This business is wonderful. They know what they are doing and do what they say they will do. I thought I would need a new fridge after the doors fell off last night - huge crash, stressful situation! I phoned this business this morning. Within 3 hours, my fridge was fixed!! The door brackets are stronger than before and my trusty old fridge lives on! Much gentler on my purse and the planet. I would definitely use this business again adn I highly recommend this business to anyone!! Thanks Fabio, Ross and team - you are fantastic!!!!! Sincerely, Ange
Sergio repaired our fridge on site as promised with a reasonable price yet again. This company has never let us down and is dependable. Will use againArthur
Valerie C
Valerie C
04:09 08 Jan 22
I would highly recommend Melbourne Metro Refrigeration. Reception was prompt and courteous and the promised call from a technician came within minutes. Sergio quickly identified the issue I was having and I was able to rectify it following his advice. Sergio was skilled and knowledgeable and was able to hone in on the problem quickly. My thanks to Sergio, a very skilled technician, and to MMR for their support. If I have any other refrigeration issues, I know where to call for excellent service. My thanks, Val.
Melissa Yong
Melissa Yong
22:55 05 Jan 22
Excellent customer service. Sergio was very responsive to my enquiry, so quick and friendly. Appointment was arranged promptly and easily. Ross who repaired our fridge was very friendly and efficient, got the job done without any fuss. Highly recommend this company.
Jason Sas
Jason Sas
08:32 19 Dec 21
Gave me some quick advice over the phone to help diagnose an issue, at no charge. Would definitely use again, very professional and friendly.
David Routledge
David Routledge
00:57 17 Dec 21
So refreshing to immediately engage with someone you can trust.Fabio responded same morning and proceeded to completely fix our Maytag. Excellent service and value. Thanks MMR
Marko M
Marko M
00:16 15 Dec 21
Fabio from this business is an absolute professional. 25 yrs of experience and it shows. no mucking about came in and repaired the fridge pronto, saved a heap of food that would have otherwise been thrown out. thanks for the help today.
mili moring
mili moring
02:24 12 Nov 21
Very happy with the service for the fridge, Sergio is a true professional, a knowledgeable human being and respectful and courteous, best regards Millie
Eric Dias
Eric Dias
22:01 03 Nov 21
Cannot recommend these guys highly enough. An emergency call @ 9am yesterday (and someone actually answered!) resulted in attendance at my home in Richmond later and before midday as promised. Sergio was a pleasure to deal with, completely knowledgeable, courteous, neat and professional even going beyond the call to make sure I was completely satisfied........the kind of service I didn't think existed anymore.
Yvonne Maher
Yvonne Maher
10:26 27 Oct 21
Sergio called arrived on time. He had the required parts for a 22 yo fridge/freezer which is now all repaired. Very happy with service price and courtesy. Highly recommended
Paul McBride
Paul McBride
04:08 27 Oct 21
Fabio responded to my email within minutes, promptly ringing me. He gave me excellent advice over the phone, which enabled me to very simply repair the freezer myself. I was able to locate the broken part and he advised me where to purchase a new one. Thanks Fabio, your advice was fantastic. Will definitely keep you in mind for any further servicing as needed. Thanks for the professional, old fashioned service that is not always easy to get.
abstracts conference
abstracts conference
02:55 23 Oct 21
I called and the reply was prompt. I’m in Richmond. The guy who came over was Ross. He was fantastic. Easy to deal with, honest ,friendly and professional. I highly recommend this service.
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