Good Day,
I had Ross come to my house yesterday because my freezer had stopped working.
I would like to say that it was a pleasure dealing with such a professional, friendly and capable person.
I will highly recommend your company to all my family and friends
My freezer was fixed within a few hours of me making the call. Excellent service…
Thank you,
Dee

Dear Sir/ Madam,
I would just like to commend you on the service provided by two of your mechanics/ technicians on two separate occasions.
I have a Westinghouse fridge which is approximately 10 years old and broke down about 18 months ago when the internal themometer broke. I telephoned and spoke with Serg who was extremely helpful and came around and fixed the fridge the very next day. Last week I had another problem with the fridge, this time a motor issue and once again called Serg. Serg was not available however a mechanic names Ross answered the call. Ross replaced a part in the motor and once again provided great service, knowlegde and customer service.
I shall be highly recommending your company to friends and family.
Thanks,
Rhian

What great service from your company. Sergio was very professional, no fuss, no smoke and mirrors. A pleausre to have you in out house and all was done in less than 24 hours. Our GE fridge is as good as new.
Many thanks,
Graham

On the 11th of May I had a big problem with my GE refrigerator. I assumed I would be waiting until the next week for attention and big expenses on looking at the website. Called the 1300 number and was delighted with a response from Fabio the mechanic. His attendance was prompt, efficient and respectful. We housewives usually complain about tradespeople but I am so happy to be able to give a glowing report.
Fabio is a gem.
Barbara

I am writing in regard to your service technician Fabio who attended my property bright and early this morning. Not often are people given feedback and I felt I needed to just say, what a charming professional man he was. Extremely helpful and knew his stuff. Please pass on my appreciation, he clearly is one of the best tradies I have had to deal with. Congratulations Fabio for your outstanding customer service.
Kindest Regards
Annie

Thank you for prompt service 15/08/2011…Most impressed with Ross, well spoken, efficient, pleasant & organised.
Michael

Dear Sir/Madam,
I would like to thank you for the wonderful service provided by your company today regarding the repair of my Westinghouse refrigerator. From the receptionist taking the call, to Serge who phoned back to make arrangements to the mechanic Ross who undertook the repairs, I was most impressed with the friendly, informative and prompt service. I would definitely use your company again and will be recommending the service to my friends. Thank you.
Regards
Barbara

I would like to report, and advise my total satisfaction of my experience from the moment I called through to request a call out on Tuesday 15th November, to the completion of the service assessment and work carried out at 7.00am today (Wednesday 16th November).
I cannot speak more highly of my experience, and wish to commend your personnel particularly Fabio who carried out the repairs in a very professional manner.
Thank you.
Kind Regards
Damian

Can’t believe from the first point of contact to the work being completed was done in 2 1/2 hours on the weekend. Would not hesitate to recomment as they provide very reliable customer service and Ross our technician was very friendly and thorough with explaining the problem and fixing it.
Have dealt with in the past and will continue to rely on them in the future.
Kerri

Dear Sir
I was so impressed with the service provided by the girl on your answering service, Ross and Fabio. They were all most professional, courteous and helpful. Fabio arrived at the specified time and fixed my refrigerator with great efficiency.
Thank you for the excellent service.
Yours sincerely
Rikki